Reservation of a vehicle
The Car class can only be reserved, not an exact automobile. It is not possible to guarantee your chosen vehicle. So, upon your arrival we will supply with the same class or upgrade into the higher class automobile. Of course, we will do our best to make sure that you get your chosen vehicle.
Minimum rental period
The minimum rental period – one day. The minimum rental period for a car with a driver – one day.
A renter must hold: a valid driving license and a passport / ID card.
Payment and Deposit
Upon arrival a Renter has to provide a personal bank card, which is later used to take a deposit by NEORENT, and sign a contract.
The Deposit amounts from 150 to 400 €.
Payments for car rental services could be made by credit or debit card, in cash or by a bank transfer.
Attention, please! A Renter must provide a valid personal bank card. The Deposit is paid only by credit card.
Cash and bank transfers are not accepted.
The following bank cards are accepted: Visa, MasterCard, Eurocard, American Express, Visa Debit, Visa Electron.
Requirements for drivers
A Renter must hold a driving licence for at least two years.
All vehicles are insured with the Civil Liability insurance and CASCO insurance for any damage caused by third parties.
Renter‘s responsibility in the event of a car theft or a car accident
Renter’s responsibility in the event of a car accident (if the renter is found guilty) or a car theft is 290 €.
Collision damage waiver
It is an optional insurance, which will reduce Renter’s responsibility to the minimum. Collision Damage Waiver is invalid, if an Insurance company declares the car accident as not covered by the insurance. The price of Collision Damage Waiver is calculated in the reservation calculator (it varies depending on the vehicle class and the rental period).
Mileage and destinations
If you rent a car for 3 days or longer the mileage is unlimited, however a vehicle may only be used in the Baltic states (Lithuania, Latvia, Estonia).
If a vehicle cannot be used any further due to technical problems or a car accident, LTD NEORENT will provide an alternative vehicle to a renter. This is the case, if a renter is not responsible (declared not guilty) for the situation mentioned previously.
Free of charge technical assistance is provided 24/7.
All vehicles are hired with a full tank of fuel. If a vehicle is returned not with a full tank, a Renter must pay only for the shortage of fuel.
In the event of unexpected circumstances LTD NEORENT reserves a right to cancel a vehicle reservation (due to technical problems) on a prior notice.